Tällä hetkellä laitteen verkko-WiFi tukee vain 2,4 GHz. Kaksikaistainen WiFi, joka tukee sekä 5 GHz että 2,4 GHz, on myös yhteensopiva. Jos kotisi WiFi on tällä hetkellä asetettu vain 5 GHz:ksi, voit ottaa yhteyttä reititinpalveluntarjoajaasi ottaaksesi 2,4 GHz käyttöön.

Beatbot iSkim Ultra soveltuu erilaisiin muotoihin ja allasmateriaaleihin, mukaan lukien maanalaisiin ja maanpäällisiin altaisiin, jotka on valmistettu betonista, vinyylistä, lasikuidusta, keraamisista laatoista, ruostumattomasta teräksestä ja muusta.

iSkim Ultra soveltuu käytettäväksi suolaisen veden altaissa. Beatbot ottaa tuotteensa suunnittelussa huomioon suolan ja kloorin esiintymisen vedessä. Käytämme erittäin korroosionkestäviä materiaaleja ja prosesseja varmistaaksemme tuotteidemme kestävyyden. Tuotettamme voidaan käyttää turvallisesti suolaisessa vedessä, jonka pitoisuus on enintään 5000 ppm ja klooripitoisuus enintään 4 ppm.

Kyllä, iSkim Ultra toimii hyvin Infinity poolin kanssa.

iSkim Ultra on erittäin tehokas karvojen, lehtien, oksien, kukkien, ruohon, siementen, siitepölyn ja muun kasvillisuuden sekä pienten hyönteisten tai eläinten poistamisessa. Se pystyy suodattamaan jopa 380 mikrometrin (μm) roskat.

ISkim Ultra on varustettu magneettisella langattomalla laturilla. Tätä laturia käytettäessä täyteen latautuminen kestää noin 5 tuntia. Lisäksi laitteessamme on aurinkopaneeli, joka mahdollistaa kätevän aurinkolatauksen.

Voit olla varma, että tuotteellamme on laaja jännite ja se voi mukautua 100–240 V:iin.

ISkim Ultran suodatinkorin tilavuus on 9 litraa.

Kyllä, voit helposti ohjata konetta liikuttamaan robottia eteenpäin, taaksepäin, vasemmalle ja oikealle mieltymystesi mukaan.

Kyllä, robottiamme voidaan käyttää turvallisesti suolavedessä, jonka pitoisuus ei ylitä 5000 ppm. Useimmissa kotiuima-altaissa suolapitoisuus ei ylitä yllä olevia pitoisuuksia.

AquaSense Prossa on kaksikerroksinen suodatin, joka sieppaa tehokkaasti kaikenkokoiset roskat, mukaan lukien lehdet, hiukset, hiekka, hyönteiset ja paljon muuta. Se voi suodattaa jopa 150 mikrometrin (μm) hiukkasia.

Se sopii erimuotoisiin uima-altaisiin, jotka on valmistettu vinyylistä, kuitualassista, keraamisesta tai muista materiaaleista.

Aquasense Pro voi puhdistaa veden pintaa jopa 9,5 tuntia tai uima-altaan pohjaa jopa 5 tuntia yhdellä latauksella. cycle.The Yllä olevat tiedot ovat Beatbot-laboratorion testituloksia, ja yksityiskohdat vaihtelevat aina todellisen käyttöympäristön mukaan.

AquaSense Pro voi toimia ranta-altaiden kanssa niin kauan kuin veden syvyys on yli 1,6 jalkaa, koska AquaSense Pro on suunniteltu toimimaan 1,6 ja 9,8 jalan syvyydessä. Jos veden syvyys on alle 1,6 jalkaa, robotti palaa syvän puolen veteen.

Robottia ei tarvitse kuivata, kunhan altaan vedessä ei ole ylimääräistä suolaa ja pH on neutraali, jos ei, nosta robotti ensin.

Kyllä, robotti voi toimia ilman Wi-Fi-yhteyttä. Robotin tilat voivat kattaa kaikkien alueiden siivouksen, tarkista ja valitse vastaava tila ennen aloittamista.

Kyllä, se toimii sekä maan sisäisissä että maanpäällisissä altaissa.

AquaSense Pron suodatinkorin tilavuus on 3,7 litraa.

AquaSense Pro on varustettu 10 400 mAh:n akulla ja se vaatii vain 3,5 tuntia täyteen lataukseen. Latausaika voi pidentää, kun lämpötila on alle 77 ℉.

Tällä hetkellä laitteen verkko-WiFi tukee vain 2,4 GHz. Kaksikaistainen WiFi, joka tukee sekä 5 GHz että 2,4 GHz, on myös yhteensopiva. Jos kotisi Wi-Fi on tällä hetkellä asetettu vain 5 GHz:iin, voit ottaa yhteyttä reititinpalveluntarjoajaasi ottaaksesi 2,4 GHz käyttöön.

Kyllä, robottiamme voidaan käyttää turvallisesti suolavedessä, jonka pitoisuus ei ylitä 5000 ppm. Useimmissa kotiuima-altaissa suolapitoisuus ei ylitä yllä olevia pitoisuuksia.

Se sopii erimuotoisiin uima-altaisiin, jotka on valmistettu vinyylistä, kuitualassista, keraamisesta tai muista materiaaleista.

AquaSense tukee jopa 3,5 tunnin puhdistusaikaa pikatilassa (pohjapuhdistus) ja 2,5 tuntia vakiotilassa (pohja + seinien puhdistus). Yllä olevat tiedot ovat Beatbot-laboratorion testituloksia ja yksityiskohdat riippuvat aina todellisesta toimintaympäristöstä.

Robottia ei tarvitse kuivata, kunhan altaan vedessä ei ole ylimääräistä suolaa ja pH on neutraali, jos ei, nosta robotti ensin.

Kyllä, robotti voi toimia ilman Wi-Fi-yhteyttä. Robotin tilat voivat kattaa kaikkien alueiden siivouksen, tarkista ja valitse vastaava tila ennen aloittamista.

Kyllä, se toimii sekä maan sisäisissä että maanpäällisissä altaissa.

AquaSensen suodatinkorin tilavuus on 2 litraa.

AquaSense on varustettu 6700 mAh akulla ja vaatii noin 3 tunnin latauksen. Latausaika voi pidentää, kun lämpötila on alle 77 ℉.

Tällä hetkellä laitteen verkko-WiFi tukee vain 2,4 GHz. Kaksikaistainen WiFi, joka tukee sekä 5 GHz että 2,4 GHz, on myös yhteensopiva. Jos kotisi Wi-Fi on tällä hetkellä asetettu vain 5 GHz:iin, voit ottaa yhteyttä reititinpalveluntarjoajaasi ottaaksesi 2,4 GHz käyttöön.

Beatbot-kirkasteen pääainesosa on kitosaani, joka on luonnollinen uute, joka on turvallinen, myrkytön ja erittäin tehokas veden kirkastuksessa. Se voi tehokkaasti auttaa poistamaan likaa, rasvaa ja muita epäpuhtauksia veden laadun parantamiseksi.

Räätälöity selkeytysainesuunnittelumme on alansa ensimmäinen, emmekä voi taata, ovatko muiden selkeytysaineet käyttökelpoisia tai vaikuttavatko robottiin, joten tällä hetkellä niitä ei voi käyttää yleisesti. Kirkastimessamme on vain yksisuuntainen ulostulo, eikä sitä voi täyttää tällä hetkellä.

On suositeltavaa käyttää sitä normaalisti kerran viikossa.

Yksi pullo kirkastusainesarjaa voidaan käyttää neljä kertaa. On odotettavissa, että jokaisen puhdistusjakson jälkeen käytetyn kirkastusaineen määrä vähenee noin 1/4.

Kirkastusainesarja on suositeltavaa käyttää noin kuukauden kuluessa avaamisesta. Jos kirkastusainepakkaus on avaamaton, on suositeltavaa säilyttää se viileässä paikassa ja käyttää pakkaus vuoden kuluessa optimaalisen tuloksen saavuttamiseksi.

Jos palautus tai vaihto tapahtuu tuotteen laatuongelmien vuoksi, beatbot maksaa kaikki kustannukset.

Voit tarkistaa, onko robotti lähetetty ja onko siellä jo logistiikkatietoja. Jos logistiikkatilaa ei päivitetä pitkään aikaan toimituksen jälkeen, voit ottaa meihin yhteyttä suoraan, autamme sinua ratkaisemaan ongelman.

Ota yhteyttä asiakaspalveluun service@beatbot.comtai valtuutetulta jälleenmyyjältäsi välittömästi, niin lähetämme puuttuvat osat sinulle.

Tilaukset toimitetaan paikallisista varastoista. Tilauksen vastaanottamisen jälkeen se voidaan yleensä toimittaa 3-7 päivän sisällä.

Asiakkaalla on oikeus hakea palautusoikeutta 30 kalenteripäivän kuluessa tuotteen toimittamisesta. Tarjoamme ilmaisen palautuslähetystarran.

Robotilla on 2 vuoden takuu.

Click here to view how to add your device to the Beatbot APP. If the setup fails, please troubleshoot with the following steps:
a. Check your network environment and signal strength.
The AuaSense 2 Pro/A200 Pro supports both 2.4GHz and 5GHz networks.
b. Verify that the Wi-Fi password is entered correctly.
Below are ways to check the password on different phone models:

1. iPhone/Samsung: Open your phone’s Wi-Fi list, tap the "i" (info) icon next to the connected network, and select "Password" to view it.
1. Google Pixel/other Android phones: Open your phone’s Wi-Fi list, select "Share" or "Share network," and check the password.

c. Ensure the device is in setup mode (blue indicator blinking). Go to your phone’s Wi-Fi list to see if a network starting with "Beatbot" appears. If not, please contact us for a replacement.
d. Check if a VPN is enabled. If so, turn it off.
If none of these steps help you add the device to the app, click here to contact us for further assistance.

The most common factor affecting wall-climbing performance is debris accumulation in the filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.

If the issue persists after cleaning, please upload a log through your Beatbot App and contact us with your device serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.

a. Clogged Filter Basket
The most common reason your robot may struggle to resurface is a clogged filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.
b. Entanglement in Roller Brush or Track Wheels
If you notice your robot staying at the bottom of the pool and receive a "Detected entanglement on the roller brush or track wheels" notification in the app after retrieval, click here for troubleshooting steps.
c. Coping Edge Too Close to Waterline
If the pool's coping edge is too close to the waterline, it may prevent the handle from fully emerging. To fix this, lower the water level to maintain at least 7 inches (18 cm) of clearance between the coping edge and the waterline.

If the issue persists after trying these troubleshooting steps, please upload a log through your Beatbot App and contact us with your device's serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.

Charging Indicator Lights:

1. Orange breathing light: Battery level ≤ 15%
1. Yellow breathing light: Battery level > 15% but ≤ 30%
1. Green breathing light: Battery level > 30%

Troubleshooting steps:
a. Indicator Light Mismatch
If the charging light doesn't match the battery level indicators, please restart the robot and check if the light returns to normal.
b. Robot Powers On But Won't Charge
If your robot turns on but doesn't charge when placed on the dock, please check that your power outlet is working. If the outlet is functional, the charging dock may be faulty.
c. Testing the Charging Dock Please use a multimeter set to voltage mode. Touch the probes to the metal contacts on the charging dock.

1. If the voltage reads above 25.6V, the dock is functioning properly, and the issue lies with the robot.
1. If the voltage reads below 25.6V, the charging dock is faulty.

If the robot is not charging, please contact us for replacement.

If your AquaSense 2 Pro is having trouble cleaning shallow areas like the tanning ledge or Baja shelf, the most common reason is that the water isn't deep enough. The robot requires a minimum water depth of 20 inches (50 cm) to function properly. Once you've confirmed the water is deep enough, simply open the Beatbot app and select 'Multi-Zone Mode' to start cleaning.

The AquaSense 2 Pro/A200 Pro robot features a dual-layer filtration system (150μm + 250μm) that captures particles as small as 150 micrometers. However, any particles smaller than 150 micrometer, including fine sand debris, will pass through the filter mesh and be expelled through the water outlet.

For improved filtration of very fine debris, we offer an optional aftermarket fine filter basket that can capture particles as small as 60 micrometers. If you'd like to explore this upgrade, simply contact us to request a free one.

a. "The filter basket is clogged. Please clean the filter basket."
Please watch our video guide on cleaning the filter basket.
b. "Please install the filter basket."
Filter basket not installed, please install it before cleaning.
If the notification persists after inserting the filter basket, please verify that the filter basket's magnet is properly installed. If the magnet is already in place or if you have used the robot multiple times before the notification appears, please contact us for further assistance.
c. "Please check the status of the roller brush or track wheels."
Detected entanglement on the roller brush or track wheels. Possible causes and solutions are as follows:

1. The roller brush or track wheels are tangled with foreign objects. Please remove any tangled debris promptly.
1. The robot is stuck, causing an overload in the roller brush motor. Please move the robot out of the trapped area.

d. "Please check and remove any foreign objects entangled on the propeller."
Detected entanglement or foreign objects stuck on the propeller. Please rotate the propeller's protective grille counterclockwise, spin the blades with your finger, and remove any entanglements or foreign objects.

Reasons why the robot gets stuck on the drain:
a. Suction from the Water Pump
When the pool circulation system is running, the robot can get stuck on the drain due to suction. We recommend turning off the water pump before operating the robot.
b. Physical Obstruction
If the drain protrudes from the pool floor, the robot's tracks may lose contact with the ground when passing over it, preventing proper movement. To solve this, you can purchase a properly sized drain cover clip. Once installed, the clip will provide traction for the robot's tracks and brush, allowing it to pass over the drain smoothly.

If you're noticing that your AquaSense 2 Pro/A200 Pro isn't following a consistent cleaning pattern, here are the most common reasons:
a. Irregular Pool Bottom Shape
If your pool has a large, rounded bottom where the floor and walls blend without a clear boundary, or if the floor shape is complex, the robot's path planning may fail. In this case, the robot will enter Deep Sense Mode and clean using a random path to ensure maximum coverage.
b. Multi-Platform Mode Activated
If MultiZone Mode is selected, the robot will default to Deep Sense Mode and clean using a random path.
For Consistent S-Shaped Path Cleaning:
Please go to the Beatbot app and select "Custom Mode - Floor x2". In this mode, the robot will perform two perpendicular S-shaped cleaning passes to cover the pool floor as efficiently as possible.

The battery life in the same cleaning mode can be affected by several factors, including:

1. The robot's initial entry point into the water
1. Path planning direction and number of lines
1. Pool cleanliness level
1. Filter basket clogging status
1. Any cleaning abnormalities (e.g., motor overcurrent, robot getting stuck)

All these factors can increase power consumption. A full filter basket or clogged filter mesh can reduce climbing power, causing the robot to repeatedly attempt climbing and use more battery.

Please clean the filter basket thoroughly, fully charge the robot, and then put it back in the pool to restart the cleaning cycle. Click hereto watch our video guide on cleaning the filter basket.

If you’re not receiving the verification code email after changing your password in the app or on the official website, please follow these troubleshooting steps:
a. Check for Forwarding or Deletion Rules
Ensure your email isn’t set to forward or automatically delete verification emails.
b. Review Inbox Filters
Check if your email provider is moving the verification email to a different folder (e.g., Promotions, Spam, or a custom folder).
c. Check Spam/Junk Folders
Some email services may flag verification emails as spam. Look in your spam or junk folder and mark the email as "Not Spam" to prevent future issues.
d. Verify Managed Accounts
If you’re using a work or school email, your organization’s IT policies might block or delay the email. Contact your administrator if needed.

If you’ve tried all the above and still don’t receive the code, please contact us for further assistance.

Click here to view how to add your device to the Beatbot APP. If the setup fails, please troubleshoot with the following steps:
a. Check your network environment and signal strength.
The AuaSense 2 Ultra/A200 Ultra supports both 2.4GHz and 5GHz networks.
b. Verify that the Wi-Fi password is entered correctly.
Below are ways to check the password on different phone models:

1. iPhone/Samsung: Open your phone’s Wi-Fi list, tap the "i" (info) icon next to the connected network, and select "Password" to view it.
1. Google Pixel/other Android phones: Open your phone’s Wi-Fi list, select "Share" or "Share network," and check the password.

c. Ensure the device is in setup mode (blue indicator blinking). Go to your phone’s Wi-Fi list to see if a network starting with "Beatbot" appears. If not, please contact us for a replacement.
d. Check if a VPN is enabled. If so, turn it off.
If none of these steps help you add the device to the app, click here to contact us for further assistance.

The most common factor affecting wall-climbing performance is debris accumulation in the filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.

If the issue persists after cleaning, please upload a log through your Beatbot App and contact us with your device serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.

a. Clogged Filter Basket
The most common reason your robot may struggle to resurface is a clogged filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.
b. Entanglement in Roller Brush or Track Wheels
If you notice your robot staying at the bottom of the pool and receive a "Detected entanglement on the roller brush or track wheels" notification in the app after retrieval, click here for troubleshooting steps.
c. Coping Edge Too Close to Waterline
If the pool's coping edge is too close to the waterline, it may prevent the handle from fully emerging. To fix this, lower the water level to maintain at least 7 inches (18 cm) of clearance between the coping edge and the waterline.

If the issue persists after trying these troubleshooting steps, please upload a log through your Beatbot App and contact us with your device's serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.

Charging Indicator Lights:

1. Orange breathing light: Battery level ≤ 15%
1. Yellow breathing light: Battery level > 15% but ≤ 30%
1. Green breathing light: Battery level > 30%

Troubleshooting steps:
a. Indicator Light Mismatch
If the charging light doesn't match the battery level indicators, please restart the robot and check if the light returns to normal.
b. Robot Powers On But Won't Charge
If your robot turns on but doesn't charge when placed on the dock, please check that your power outlet is working. If the outlet is functional, the charging dock may be faulty.
c. Testing the Charging Dock Please use a multimeter set to voltage mode. Touch the probes to the metal contacts on the charging dock.

1. If the voltage reads above 25.6V, the dock is functioning properly, and the issue lies with the robot.
1. If the voltage reads below 25.6V, the charging dock is faulty.

If the robot is not charging, please contact us for replacement.

The AquaSense 2 Ultra/A200 Ultra robot features a dual-layer filtration system (150μm + 250μm) that captures particles as small as 150 micrometers. However, any particles smaller than 150 micrometer, including fine sand debris, will pass through the filter mesh and be expelled through the water outlet.

For improved filtration of very fine debris, we offer an optional aftermarket fine filter basket that can capture particles as small as 60 micrometers. If you'd like to explore this upgrade, simply contact us to request a free one.

The battery life in the same cleaning mode can be affected by several factors, including:

1. The robot's initial entry point into the water
1. Path planning direction and number of lines
1. Pool cleanliness level
1. Filter basket clogging status
1. Any cleaning abnormalities (e.g., motor overcurrent, robot getting stuck)

All these factors can increase power consumption. A full filter basket or clogged filter mesh can reduce climbing power, causing the robot to repeatedly attempt climbing and use more battery.

Please clean the filter basket thoroughly, fully charge the robot, and then put it back in the pool to restart the cleaning cycle. Click hereto watch our video guide on cleaning the filter basket.

a. "The filter basket is clogged. Please clean the filter basket."
Please watch our video guide on cleaning the filter basket.
b. "Please install the filter basket."
Filter basket not installed, please install it before cleaning.
If the notification persists after inserting the filter basket, please verify that the filter basket's magnet is properly installed. If the magnet is already in place or if you have used the robot multiple times before the notification appears, please contact us for further assistance.
c. "Please check the status of the roller brush or track wheels."
Detected entanglement on the roller brush or track wheels. Possible causes and solutions are as follows:

1. The roller brush or track wheels are tangled with foreign objects. Please remove any tangled debris promptly.
1. The robot is stuck, causing an overload in the roller brush motor. Please move the robot out of the trapped area.

d. "Please check and remove any foreign objects entangled on the propeller."
Detected entanglement or foreign objects stuck on the propeller. Please remove the side panels, spin the blades with your finger, and remove any entanglements or foreign objects.

The AquaSense 2 Ultra scans the shape of the pool floor (excluding the tanning shelf, steps, etc.), so there will be differences between the scanned shape and the water surface shape. Due to factors like the curvature of the pool floor, the mapping may also differ from the actual shape, but this does not affect the robot's cleaning performance.

If you're noticing that your AquaSense 2 Ultra/A200 Ultra isn't following a consistent cleaning pattern, here are the most common reasons:
a. Irregular Pool Bottom Shape
If your pool has a large, rounded bottom where the floor and walls blend without a clear boundary, or if the floor shape is complex, the robot's path planning may fail. In this case, the robot will enter Deep Sense Mode and clean using a random path to ensure maximum coverage.
b. Multi-Platform Mode Activated
If MultiZone Mode is selected, the robot will default to Deep Sense Mode and clean using a random path.
For Consistent S-Shaped Path Cleaning:
Please go to the Beatbot app and select "Custom Mode - Floor x2". In this mode, the robot will perform two perpendicular S-shaped cleaning passes to cover the pool floor as efficiently as possible.

If you’re not receiving the verification code email after changing your password in the app or on the official website, please follow these troubleshooting steps:
a. Check for Forwarding or Deletion Rules
Ensure your email isn’t set to forward or automatically delete verification emails.
b. Review Inbox Filters
Check if your email provider is moving the verification email to a different folder (e.g., Promotions, Spam, or a custom folder).
c. Check Spam/Junk Folders
Some email services may flag verification emails as spam. Look in your spam or junk folder and mark the email as "Not Spam" to prevent future issues.
d. Verify Managed Accounts
If you’re using a work or school email, your organization’s IT policies might block or delay the email. Contact your administrator if needed.

If you’ve tried all the above and still don’t receive the code, please contact us for further assistance.