Conas físeáin a íoslódáil le haghaidh AquaSense 2
Conas físeáin a íoslódáil le haghaidh AquaSense 2 Ultra
Conas físeáin a íoslódáil le haghaidh AquaSense 2 Pro
Conas físeáin a íoslódáil le haghaidh AquaSense Pro
Conas físeáin a íoslódáil le haghaidh AquaSense
Ginearálta
Le haghaidh iSkim Ultra
Le haghaidh AquaSense Pro
Le haghaidh AquaSense
Do Ghníomhaire Soiléiriú
Seirbhís
Tá níos mó ná 10 mbliana de thaithí againn sa tionscal róbataic agus Al agus rinneamar freastal ar na billiúin daoine ar fud an domhain. Ina measc, chuir Siler Wang, an Príomhoifigeach Feidhmiúcháin, tús lena thuras le róbait a ghlanadh fuinneoige, ag déanamh máistreacht ar an ealaín a bhaineann le ballaí dreapadóireachta a dhéanamh de mheaisíní - saineolas atá i bhfeidhm aige anois ar róbait chomhthiomsaithe Beatbot. Chomhoibrigh sé freisin ar róbait ghréine le cuideachtaí móra, ag meascadh teicneolaíocht cheannródaíoch le réitigh phraiticiúla.
Faoi láthair, díríonn monaróirí rianta glantacháin linn snámha go príomha ar éascaíocht úsáide agus glaineacht robots linn snámha, agus tá a gcumas faisnéise agus gluaiseachta sách lag. Dá bhrí sin, díríonn Beatbot ar dhá chroí-theicneolaíocht: an chéad, braiteoirí ard-chruinneas + cumas pleanála loingseoireachta cliste chun cumas seachanta constaicí an trealaimh agus éifeachtacht ghlanadh a fheabhsú; sa dara háit, sreabhán mótair agus impeller níos éifeachtaí agus leas iomlán a bhaint as cainéal sreafa, ag tabhairt cumas glantacháin níos cumhachtaí agus seasmhacht
Chun an tseirbhís is fearr a sholáthar, nílimid ar oscailt ach amháin do na Stáit Aontaithe agus don Aontas Eorpach.
Tá sé oiriúnach do linnte snámha de chruthanna éagsúla agus déanta as vinil, fiberalass, ceirmeach nó ábhair eile.
Faoi láthair, ní thacaíonn wifi líonraithe na feiste ach 2.4GHz. Tá WiFi débhanda a thacaíonn le 5GHz agus 2.4GHz araon comhoiriúnach freisin. Má tá do wifi baile socraithe go 5GHz amháin faoi láthair, is féidir leat dul i dteagmháil le do sholáthraí seirbhíse ródaire chun 2.4GHz a chumasú.
Tá an Beatbot iSkim Ultra oiriúnach do chruthanna éagsúla agus ábhair linn snámha, lena n-áirítear linnte faoi thalamh agus os cionn na talún déanta as coincréit, vinil, fiberglass, tíleanna ceirmeacha, cruach dhosmálta, agus níos mó.
tá iSkim Ultra oiriúnach le húsáid i linnte sáile. Cuireann Beatbot láithreacht salainn agus clóirín san uisce san áireamh agus a tháirgí á ndearadh. Bainimid úsáid as ábhair agus próisis atá an-chreimeadh-resistant chun marthanacht ár dtáirgí a chinntiú. Is féidir ár dtáirge a úsáid go sábháilte i sáile le tiúchan nach mó ná 5000 ppm agus ábhar clóirín nach airde ná 4 ppm.
Sea, is féidir le iSkim Ultra oibriú go maith le linn Infinity.
tá iSkim Ultra an-éifeachtach chun gruaig, duilleoga, brainsí, bláthanna, féar, síolta, pailin, agus fásra eile a bhaint, chomh maith le feithidí nó ainmhithe beaga. Is féidir leis smionagar a scagadh chomh beag le 380 miciméadar (μm).
Tagann an iSkim Ultra feistithe le charger maighnéadach gan sreang. Ag baint úsáide as an charger seo, tógann sé thart ar 5 uair an chloig chun luchtú iomlán a dhéanamh. Ina theannta sin, tá painéal gréine ar ár ngléas, rud a ligeann do mhuirearú gréine áisiúil.
Bí cinnte go bhfuil voltas leathan ag ár dtáirge agus gur féidir é a oiriúnú do 100V go 240V.
Is é toilleadh an chiseáin scagaire de iSkim Ultra ná 9 L.
Sea, is féidir leat an meaisín a ainliú go héasca chun an róbat a bhogadh ar aghaidh, siar, ar chlé agus ar dheis bunaithe ar do shainroghanna.
Sea, is féidir ár robot a úsáid go sábháilte in uisce salann le tiúchan nach mó ná 5000 ppm. Ní sháraíonn an tiúchan salainn i bhformhór na linnte snámha baile na tiúchain thuas.
Tagann AquaSense Pro le scagaire dhá chiseal a fhéadfaidh smionagar de gach méid a ghabháil go héifeachtach, lena n-áirítear duilleoga, gruaig, gaineamh, feithidí agus níos mó. Is féidir leis cáithníní a scagadh chomh beag le 150 micriméadar (μm).
Tá sé oiriúnach do linnte snámha de chruthanna éagsúla agus déanta as vinil, fiberalass, ceirmeach nó ábhair eile.
Is féidir le Aquasense Pro glanadh dromchla uisce a chríochnú ar feadh suas le 9.5 uair an chloig nó glanadh bun linn snámha ar feadh suas le 5 uair an chloig in aon mhuirearú amháin. cycle.The Is iad na sonraí thuas torthaí tástála saotharlann Beatbot, agus bíonn na sonraí faoi réir na timpeallachta oibriúcháin iarbhír i gcónaí.
Is féidir le AquaSense Pro oibriú le linnte iontrála trá chomh fada agus a bhíonn an doimhneacht uisce os cionn 1.6 troigh, toisc go bhfuil AquaSense Pro deartha chun oibriú laistigh de raon doimhneacht 1.6ft go 9.8ft. Má tá an doimhneacht uisce níos lú ná 1.6 troigh, ansin fillfidh an robot ar an uisce domhain.
Níl gá leis an róbat a thriomú, chomh fada agus nach bhfuil aon bhreis salainn in uisce na linne agus go bhfuil an pH neodrach, mura bhfuil, le do thoil sruthlaigh an róbat ar dtús.
Sea, is féidir leis an róbat oibriú gan WI-Fi. Is féidir leis na modhanna ar an robot glanadh gach réimse a chlúdach, seiceáil le do thoil agus roghnaigh an modh comhfhreagrach sula dtosaíonn tú.
Sea, oibríonn sé ar linnte laistigh den talamh agus os cionn na talún.
Is é acmhainn an chiseáin scagaire AquaSense Pro ná 3.7L.
Tá ceallraí 10,400mAh feistithe ag AquaSense Pro agus ní gá ach 3.5 uair an chloig le haghaidh athluchtú iomlán. Féadfaidh an t-am muirir níos faide nuair a bhíonn an teocht faoi bhun 77℉.
Faoi láthair, ní thacaíonn wifi líonraithe na feiste ach 2.4GHz. Tá WiFi débhanda a thacaíonn le 5GHz agus 2.4GHz araon comhoiriúnach freisin. Má tá do wifi baile socraithe go 5GHz amháin faoi láthair, is féidir leat dul i dteagmháil le do sholáthraí seirbhíse ródaire chun 2.4GHz a chumasú.
Sea, is féidir ár robot a úsáid go sábháilte in uisce salann le tiúchan nach mó ná 5000 ppm. Ní sháraíonn an tiúchan salainn i bhformhór na linnte snámha baile na tiúchain thuas.
Tá sé oiriúnach do linnte snámha de chruthanna éagsúla agus déanta as vinil, fiberalass, ceirmeach nó ábhair eile.
Is féidir le AquaSense tacú le ham glantacháin suas le 3.5 uair an chloig i mód tapa (glanadh bun) agus 2.5 uair an chloig i mód caighdeánach (glanadh bun + ballaí). Is iad na sonraí thuas torthaí tástála saotharlainne Beatbot, agus tá na sonraí i gcónaí faoi réir na timpeallachta oibriúcháin iarbhír.
Níl gá leis an róbat a thriomú, chomh fada agus nach bhfuil aon bhreis salainn in uisce na linne agus go bhfuil an pH neodrach, mura bhfuil, le do thoil sruthlaigh an róbat ar dtús.
Sea, is féidir leis an róbat oibriú gan WI-Fi. Is féidir leis na modhanna ar an robot glanadh gach réimse a chlúdach, seiceáil le do thoil agus roghnaigh an modh comhfhreagrach sula dtosaíonn tú.
Sea, oibríonn sé ar linnte laistigh den talamh agus os cionn na talún.
Is é acmhainn AquaSense an chiseán scagaire ná 2L.
Tá AquaSense feistithe le ceallraí 6700mAh agus tá gá le thart ar 3 uair an chloig a mhuirearú. Féadfaidh an t-am muirir níos faide nuair a bhíonn an teocht faoi bhun 77℉.
Faoi láthair, ní thacaíonn wifi líonraithe na feiste ach 2.4GHz. Tá WiFi débhanda a thacaíonn le 5GHz agus 2.4GHz araon comhoiriúnach freisin. Má tá do wifi baile socraithe go 5GHz amháin faoi láthair, is féidir leat dul i dteagmháil le do sholáthraí seirbhíse ródaire chun 2.4GHz a chumasú.
Is é an príomh-chomhábhar i soiléiritheoir Beatbot ná chitosan, ar sliocht nádúrtha é atá sábháilte, neamh-tocsaineach, agus an-éifeachtach maidir le soiléiriú uisce. Is féidir leis cabhrú go héifeachtach le salachar, ramhar agus neamhíonachtaí eile a bhaint chun cáilíocht an uisce a fheabhsú.
Is é ár ndearadh gníomhaire soiléirithe saincheaptha an chéad cheann dá leithéid sa tionscal agus ní féidir linn a ráthú an bhfuil an gníomhaire soiléirithe ó dhaoine eile inréadaithe nó an ndéanfaidh sé difear don robot, mar sin ní féidir iad a úsáid go coitianta i láthair na huaire. Níl ach asraon aontreo ag ár soiléiritheoir agus ní féidir é a athlíonadh sa nóiméad seo.
Moltar é a úsáid uair sa tseachtain de ghnáth.
Is féidir buidéal amháin de threalamh gníomhaire soiléirithe a úsáid ceithre huaire. Táthar ag súil, tar éis gach timthriall glantacháin, go laghdóidh an méid gníomhaire soiléirithe a úsáidtear thart ar 1/4.
Moltar an Kit Gníomhaire Soiléirithe a úsáid laistigh de mhí amháin tar éis oscailt. Mura bhfuil an trealamh gníomhaire soiléirithe oscailte, moltar é a stóráil i limistéar fionnuar agus an trealamh a úsáid laistigh de bhliain amháin le haghaidh na dtorthaí is fearr.
Má tharlaíonn tuairisceáin nó malartuithe mar gheall ar shaincheisteanna maidir le cáilíocht an táirge, beidh na costais go léir clúdaithe ag beatbot.
Is féidir leat a sheiceáil cibé an bhfuil an róbat seolta amach agus an bhfuil faisnéis lóistíochta ann cheana féin. Mura ndéantar an stádas lóistíochta a nuashonrú ar feadh i bhfad i ndiaidh a seolta, is féidir leat teagmháil a dhéanamh linn go díreach, cabhróimid leat an fhadhb a réiteach.
Téigh i dteagmháil le seirbhís do chustaiméirí le do thoil service@beatbot.com, nó do dhíoltóir údaraithe láithreach agus cuirfimid na codanna atá ar iarraidh chugat.
Seolfar orduithe ó stórais áitiúla. Tar éis an t-ordú a fháil, de ghnáth is féidir é a sheachadadh laistigh de 3-7 lá.
Tá sé de cheart ag custaiméirí iarratas a dhéanamh ar thuairisceán laistigh de 30 lá féilire tar éis seachadadh an táirge. Cuirfimid lipéad seolta ar ais saor in aisce ar fáil.
Tagann an robot le barántas 2 bhliain.
AquaSense 2
AquaSense 2 Pro
AquaSense 2 Ultra
The most common factor affecting wall-climbing performance is debris accumulation in the filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.
If the issue persists after cleaning, please upload a log through your Beatbot App and contact us with your device serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.
a. Clogged Filter Basket
The most common reason your robot may struggle to resurface is a clogged filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.
b. Entanglement in Roller Brush or Track Wheels
If you notice your robot staying at the bottom of the pool and receive a "Detected entanglement on the roller brush or track wheels" notification in the app after retrieval, click here for troubleshooting steps.
c. Coping Edge Too Close to Waterline
If the pool's coping edge is too close to the waterline, it may prevent the handle from fully emerging. To fix this, lower the water level to maintain at least 7 inches (18 cm) of clearance between the coping edge and the waterline.
If the issue persists after trying these troubleshooting steps, please upload a log through your Beatbot App and contact us with your device's serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.
The AquaSense 2/A200 comes equipped with a 150-micron (μm) filter basket, which can filter particles as small as 150 micrometers. However, any particles in the pool that are smaller than 150 micrometers, including fine sand debris, will pass through the filter mesh and be expelled through the water outlet.
For improved filtration of very fine debris, we offer an optional aftermarket fine filter basket that can capture particles as small as 60 micrometers. If you'd like to explore this upgrade, simply contact us to request a free one.
Click here to view how to add your device to the Beatbot APP. If the setup fails, please troubleshoot with the following steps:
a. Check your network environment and signal strength.
The AuaSense 2/A200 supports both 2.4GHz and 5GHz networks.
b. Verify that the Wi-Fi password is entered correctly.
Below are ways to check the password on different phone models:
- iPhone/Samsung: Open your phone’s Wi-Fi list, tap the "i" (info) icon next to the connected network, and select "Password" to view it.
- Google Pixel/other Android phones: Open your phone’s Wi-Fi list, select "Share" or "Share network," and check the password.
c. Ensure the device is in setup mode (blue indicator blinking).
Go to your phone’s Wi-Fi list to see if a network starting with "Beatbot" appears. If not, please contact us for a replacement.
d. Check if a VPN is enabled. If so, turn it off.
If none of these steps help you add the device to the app, click here to contact us for further assistance.
If the cleaning cycle is interrupted, preventing the robot from surfacing, water may remain in the buoyancy chamber. When placed on the charging dock, the robot will automatically activate its pump to drain this water (a normal process taking about 3 minutes).
Recommended Manual Drainage Steps:
a. Retrieve the robot and place it poolside
b. Press and hold the Floor Mode button for 3 seconds to start manual drainage (~3 minutes)
c. After draining, dry the charging contacts with a towel before returning to the dock
Important Notes:
a. If power is lost during drainage, the process will restart when powered back on. Always ensure complete drainage before powering off
b. For long-term storage, always perform manual drainage to prevent microbial growth and potential clogs
The battery life in the same cleaning mode can be affected by several factors, including:
- The robot's initial entry point into the water
- Path planning direction and number of lines
- Pool cleanliness level
- Dustbin clogging status
- Any cleaning abnormalities (e.g., motor overcurrent, robot getting stuck)
All these factors can increase power consumption. A full filter basket or clogged filter mesh can reduce climbing power, causing the robot to repeatedly attempt climbing and use more battery.
Please clean the filter basket thoroughly, fully charge the robot, and then put it back in the pool to restart the cleaning cycle. Click hereto watch our video guide on cleaning the filter basket.
If you're noticing that your AquaSense 2/A200 isn't following a consistent cleaning pattern, here are the most common reasons:
a. Irregular Pool Bottom Shape
If your pool has a large, rounded bottom where the floor and walls blend without a clear boundary, or if the floor shape is complex, the robot's path planning may fail. In this case, the robot will enter Deep Sense Mode and clean using a random path to ensure maximum coverage.
b. Multi-Platform Mode Activated
If MultiZone Mode is selected, the robot will default to Deep Sense Mode and clean using a random path.
For Consistent S-Shaped Path Cleaning:
Please go to the Beatbot app and select "Custom Mode - Floor x2". In this mode, the robot will perform two perpendicular S-shaped cleaning passes to cover the pool floor as efficiently as possible.
Charging Indicator Lights:
- Orange breathing light: Battery level ≤ 15%
- Yellow breathing light: Battery level > 15% but ≤ 30%
- Green breathing light: Battery level > 30%
Troubleshooting steps:
a. Indicator Light Mismatch
If the charging light doesn't match the battery level indicators, please restart the robot and check if the light returns to normal.
b. Robot Powers On But Won't Charge
If your robot turns on but doesn't charge when placed on the dock, please check that your power outlet is working. If the outlet is functional, the charging dock may be faulty.
c. Testing the Charging Dock
Please use a multimeter set to voltage mode. Touch the probes to the metal contacts on the charging dock.
- If the voltage reads above 25.6V, the dock is functioning properly, and the issue lies with the robot.
- If the voltage reads below 25.6V, the charging dock is faulty.
If the robot is not charging, please contact us for replacement.
Reasons why the robot gets stuck on the drain:
a. Suction from the Water Pump
When the pool circulation system is running, the robot can get stuck on the drain due to suction. We recommend turning off the water pump before operating the robot.
b. Physical Obstruction
If the drain protrudes from the pool floor, the robot's tracks may lose contact with the ground when passing over it, preventing proper movement. To solve this, you can purchase a properly sized drain cover clip. Once installed, the clip will provide traction for the robot's tracks and brush, allowing it to pass over the drain smoothly.
a. "The filter basket is clogged. Please clean the filter basket."
Please watch our video guide on cleaning the filter basket.
b. "Please install the filter basket."
Filter basket not installed, please install it before cleaning.
If the notification persists after inserting the filter basket, please verify that the filter basket's magnet is properly installed. If the magnet is already in place or if you have used the robot multiple times before the notification appears, please contact us for further assistance.
c. "Please check the status of the roller brush or track wheels."
Detected entanglement on the roller brush or track wheels. Possible causes and solutions are as follows:
- The roller brush or track wheels are tangled with foreign objects. Please remove any tangled debris promptly.
- The robot is stuck, causing an overload in the roller brush motor. Please move the robot out of the trapped area.
If you’re not receiving the verification code email after changing your password in the app or on the official website, please follow these troubleshooting steps:
a. Check for Forwarding or Deletion Rules
Ensure your email isn’t set to forward or automatically delete verification emails.
b. Review Inbox Filters
Check if your email provider is moving the verification email to a different folder (e.g., Promotions, Spam, or a custom folder).
c. Check Spam/Junk Folders
Some email services may flag verification emails as spam. Look in your spam or junk folder and mark the email as "Not Spam" to prevent future issues.
d. Verify Managed Accounts
If you’re using a work or school email, your organization’s IT policies might block or delay the email. Contact your administrator if needed.
If you’ve tried all the above and still don’t receive the code, please contact us for further assistance.
Click here to view how to add your device to the Beatbot APP. If the setup fails, please troubleshoot with the following steps:
a. Check your network environment and signal strength.
The AuaSense 2 Pro/A200 Pro supports both 2.4GHz and 5GHz networks.
b. Verify that the Wi-Fi password is entered correctly.
Below are ways to check the password on different phone models:
- iPhone/Samsung: Open your phone’s Wi-Fi list, tap the "i" (info) icon next to the connected network, and select "Password" to view it.
- Google Pixel/other Android phones: Open your phone’s Wi-Fi list, select "Share" or "Share network," and check the password.
c. Ensure the device is in setup mode (blue indicator blinking).
Go to your phone’s Wi-Fi list to see if a network starting with "Beatbot" appears. If not, please contact us for a replacement.
d. Check if a VPN is enabled. If so, turn it off.
If none of these steps help you add the device to the app, click here to contact us for further assistance.
The most common factor affecting wall-climbing performance is debris accumulation in the filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.
If the issue persists after cleaning, please upload a log through your Beatbot App and contact us with your device serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.
a. Clogged Filter Basket
The most common reason your robot may struggle to resurface is a clogged filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.
b. Entanglement in Roller Brush or Track Wheels
If you notice your robot staying at the bottom of the pool and receive a "Detected entanglement on the roller brush or track wheels" notification in the app after retrieval, click here for troubleshooting steps.
c. Coping Edge Too Close to Waterline
If the pool's coping edge is too close to the waterline, it may prevent the handle from fully emerging. To fix this, lower the water level to maintain at least 7 inches (18 cm) of clearance between the coping edge and the waterline.
If the issue persists after trying these troubleshooting steps, please upload a log through your Beatbot App and contact us with your device's serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.
Charging Indicator Lights:
- Orange breathing light: Battery level ≤ 15%
- Yellow breathing light: Battery level > 15% but ≤ 30%
- Green breathing light: Battery level > 30%
Troubleshooting steps:
a. Indicator Light Mismatch
If the charging light doesn't match the battery level indicators, please restart the robot and check if the light returns to normal.
b. Robot Powers On But Won't Charge
If your robot turns on but doesn't charge when placed on the dock, please check that your power outlet is working. If the outlet is functional, the charging dock may be faulty.
c. Testing the Charging Dock
Please use a multimeter set to voltage mode. Touch the probes to the metal contacts on the charging dock.
- If the voltage reads above 25.6V, the dock is functioning properly, and the issue lies with the robot.
- If the voltage reads below 25.6V, the charging dock is faulty.
If the robot is not charging, please contact us for replacement.
If your AquaSense 2 Pro is having trouble cleaning shallow areas like the tanning ledge or Baja shelf, the most common reason is that the water isn't deep enough. The robot requires a minimum water depth of 20 inches (50 cm) to function properly. Once you've confirmed the water is deep enough, simply open the Beatbot app and select 'Multi-Zone Mode' to start cleaning.
The AquaSense 2 Pro/A200 Pro robot features a dual-layer filtration system (150μm + 250μm) that captures particles as small as 150 micrometers. However, any particles smaller than 150 micrometer, including fine sand debris, will pass through the filter mesh and be expelled through the water outlet.
For improved filtration of very fine debris, we offer an optional aftermarket fine filter basket that can capture particles as small as 60 micrometers. If you'd like to explore this upgrade, simply contact us to request a free one.
a. "The filter basket is clogged. Please clean the filter basket."
Please watch our video guide on cleaning the filter basket.
b. "Please install the filter basket."
Filter basket not installed, please install it before cleaning.
If the notification persists after inserting the filter basket, please verify that the filter basket's magnet is properly installed. If the magnet is already in place or if you have used the robot multiple times before the notification appears, please contact us for further assistance.
c. "Please check the status of the roller brush or track wheels."
Detected entanglement on the roller brush or track wheels. Possible causes and solutions are as follows:
- The roller brush or track wheels are tangled with foreign objects. Please remove any tangled debris promptly.
- The robot is stuck, causing an overload in the roller brush motor. Please move the robot out of the trapped area.
d. "Please check and remove any foreign objects entangled on the propeller."
Detected entanglement or foreign objects stuck on the propeller. Please rotate the propeller's protective grille counterclockwise, spin the blades with your finger, and remove any entanglements or foreign objects.
Reasons why the robot gets stuck on the drain:
a. Suction from the Water Pump
When the pool circulation system is running, the robot can get stuck on the drain due to suction. We recommend turning off the water pump before operating the robot.
b. Physical Obstruction
If the drain protrudes from the pool floor, the robot's tracks may lose contact with the ground when passing over it, preventing proper movement. To solve this, you can purchase a properly sized drain cover clip. Once installed, the clip will provide traction for the robot's tracks and brush, allowing it to pass over the drain smoothly.
If you're noticing that your AquaSense 2 Pro/A200 Pro isn't following a consistent cleaning pattern, here are the most common reasons:
a. Irregular Pool Bottom Shape
If your pool has a large, rounded bottom where the floor and walls blend without a clear boundary, or if the floor shape is complex, the robot's path planning may fail. In this case, the robot will enter Deep Sense Mode and clean using a random path to ensure maximum coverage.
b. Multi-Platform Mode Activated
If MultiZone Mode is selected, the robot will default to Deep Sense Mode and clean using a random path.
For Consistent S-Shaped Path Cleaning:
Please go to the Beatbot app and select "Custom Mode - Floor x2". In this mode, the robot will perform two perpendicular S-shaped cleaning passes to cover the pool floor as efficiently as possible.
The battery life in the same cleaning mode can be affected by several factors, including:
- The robot's initial entry point into the water
- Path planning direction and number of lines
- Pool cleanliness level
- Filter basket clogging status
- Any cleaning abnormalities (e.g., motor overcurrent, robot getting stuck)
All these factors can increase power consumption. A full filter basket or clogged filter mesh can reduce climbing power, causing the robot to repeatedly attempt climbing and use more battery.
Please clean the filter basket thoroughly, fully charge the robot, and then put it back in the pool to restart the cleaning cycle. Click hereto watch our video guide on cleaning the filter basket.
If you’re not receiving the verification code email after changing your password in the app or on the official website, please follow these troubleshooting steps:
a. Check for Forwarding or Deletion Rules
Ensure your email isn’t set to forward or automatically delete verification emails.
b. Review Inbox Filters
Check if your email provider is moving the verification email to a different folder (e.g., Promotions, Spam, or a custom folder).
c. Check Spam/Junk Folders
Some email services may flag verification emails as spam. Look in your spam or junk folder and mark the email as "Not Spam" to prevent future issues.
d. Verify Managed Accounts
If you’re using a work or school email, your organization’s IT policies might block or delay the email. Contact your administrator if needed.
If you’ve tried all the above and still don’t receive the code, please contact us for further assistance.
Click here to view how to add your device to the Beatbot APP. If the setup fails, please troubleshoot with the following steps:
a. Check your network environment and signal strength.
The AuaSense 2 Ultra/A200 Ultra supports both 2.4GHz and 5GHz networks.
b. Verify that the Wi-Fi password is entered correctly.
Below are ways to check the password on different phone models:
- iPhone/Samsung: Open your phone’s Wi-Fi list, tap the "i" (info) icon next to the connected network, and select "Password" to view it.
- Google Pixel/other Android phones: Open your phone’s Wi-Fi list, select "Share" or "Share network," and check the password.
c. Ensure the device is in setup mode (blue indicator blinking).
Go to your phone’s Wi-Fi list to see if a network starting with "Beatbot" appears. If not, please contact us for a replacement.
d. Check if a VPN is enabled. If so, turn it off.
If none of these steps help you add the device to the app, click here to contact us for further assistance.
The most common factor affecting wall-climbing performance is debris accumulation in the filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.
If the issue persists after cleaning, please upload a log through your Beatbot App and contact us with your device serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.
a. Clogged Filter Basket
The most common reason your robot may struggle to resurface is a clogged filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.
b. Entanglement in Roller Brush or Track Wheels
If you notice your robot staying at the bottom of the pool and receive a "Detected entanglement on the roller brush or track wheels" notification in the app after retrieval, click here for troubleshooting steps.
c. Coping Edge Too Close to Waterline
If the pool's coping edge is too close to the waterline, it may prevent the handle from fully emerging. To fix this, lower the water level to maintain at least 7 inches (18 cm) of clearance between the coping edge and the waterline.
If the issue persists after trying these troubleshooting steps, please upload a log through your Beatbot App and contact us with your device's serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.
Charging Indicator Lights:
- Orange breathing light: Battery level ≤ 15%
- Yellow breathing light: Battery level > 15% but ≤ 30%
- Green breathing light: Battery level > 30%
Troubleshooting steps:
a. Indicator Light Mismatch
If the charging light doesn't match the battery level indicators, please restart the robot and check if the light returns to normal.
b. Robot Powers On But Won't Charge
If your robot turns on but doesn't charge when placed on the dock, please check that your power outlet is working. If the outlet is functional, the charging dock may be faulty.
c. Testing the Charging Dock
Please use a multimeter set to voltage mode. Touch the probes to the metal contacts on the charging dock.
- If the voltage reads above 25.6V, the dock is functioning properly, and the issue lies with the robot.
- If the voltage reads below 25.6V, the charging dock is faulty.
If the robot is not charging, please contact us for replacement.
The AquaSense 2 Ultra/A200 Ultra robot features a dual-layer filtration system (150μm + 250μm) that captures particles as small as 150 micrometers. However, any particles smaller than 150 micrometer, including fine sand debris, will pass through the filter mesh and be expelled through the water outlet.
For improved filtration of very fine debris, we offer an optional aftermarket fine filter basket that can capture particles as small as 60 micrometers. If you'd like to explore this upgrade, simply contact us to request a free one.
The battery life in the same cleaning mode can be affected by several factors, including:
- The robot's initial entry point into the water
- Path planning direction and number of lines
- Pool cleanliness level
- Filter basket clogging status
- Any cleaning abnormalities (e.g., motor overcurrent, robot getting stuck)
All these factors can increase power consumption. A full filter basket or clogged filter mesh can reduce climbing power, causing the robot to repeatedly attempt climbing and use more battery.
Please clean the filter basket thoroughly, fully charge the robot, and then put it back in the pool to restart the cleaning cycle. Click hereto watch our video guide on cleaning the filter basket.
a. "The filter basket is clogged. Please clean the filter basket."
Please watch our video guide on cleaning the filter basket.
b. "Please install the filter basket."
Filter basket not installed, please install it before cleaning.
If the notification persists after inserting the filter basket, please verify that the filter basket's magnet is properly installed. If the magnet is already in place or if you have used the robot multiple times before the notification appears, please contact us for further assistance.
c. "Please check the status of the roller brush or track wheels."
Detected entanglement on the roller brush or track wheels. Possible causes and solutions are as follows:
- The roller brush or track wheels are tangled with foreign objects. Please remove any tangled debris promptly.
- The robot is stuck, causing an overload in the roller brush motor. Please move the robot out of the trapped area.
d. "Please check and remove any foreign objects entangled on the propeller."
Detected entanglement or foreign objects stuck on the propeller. Please remove the side panels, spin the blades with your finger, and remove any entanglements or foreign objects.
The AquaSense 2 Ultra scans the shape of the pool floor (excluding the tanning shelf, steps, etc.), so there will be differences between the scanned shape and the water surface shape. Due to factors like the curvature of the pool floor, the mapping may also differ from the actual shape, but this does not affect the robot's cleaning performance.
If you're noticing that your AquaSense 2 Ultra/A200 Ultra isn't following a consistent cleaning pattern, here are the most common reasons:
a. Irregular Pool Bottom Shape
If your pool has a large, rounded bottom where the floor and walls blend without a clear boundary, or if the floor shape is complex, the robot's path planning may fail. In this case, the robot will enter Deep Sense Mode and clean using a random path to ensure maximum coverage.
b. Multi-Platform Mode Activated
If MultiZone Mode is selected, the robot will default to Deep Sense Mode and clean using a random path.
For Consistent S-Shaped Path Cleaning:
Please go to the Beatbot app and select "Custom Mode - Floor x2". In this mode, the robot will perform two perpendicular S-shaped cleaning passes to cover the pool floor as efficiently as possible.
If you’re not receiving the verification code email after changing your password in the app or on the official website, please follow these troubleshooting steps:
a. Check for Forwarding or Deletion Rules
Ensure your email isn’t set to forward or automatically delete verification emails.
b. Review Inbox Filters
Check if your email provider is moving the verification email to a different folder (e.g., Promotions, Spam, or a custom folder).
c. Check Spam/Junk Folders
Some email services may flag verification emails as spam. Look in your spam or junk folder and mark the email as "Not Spam" to prevent future issues.
d. Verify Managed Accounts
If you’re using a work or school email, your organization’s IT policies might block or delay the email. Contact your administrator if needed.
If you’ve tried all the above and still don’t receive the code, please contact us for further assistance.