AquaSense 2 Ultra features a 13,400 mAh battery with an approximate charging time of 4.5 hours. Runtime reaches up to 10 hours for surface cleaning, 5 hours for floor cleaning, and 4.5 hours for walls and waterline. Actual performance may vary depending on pool conditions and selected mode.

This robotic pool cleaner is compatible with most residential pools, both in-ground and above-ground. It works on concrete, vinyl, fiberglass, ceramic tile, and stainless steel surfaces.

Yes. It is compatible with saltwater pools with salt concentrations up to 5,000 ppm, covering the vast majority of residential systems.

It can clean pools up to 320 m² in a single cycle. For larger pools, multiple cycles may be required. When the battery drops below 15%, the cleaner automatically returns to the edge for retrieval or charging.

Its dual-layer filtration system (150 μm + 250 μm) captures leaves, hair, sand, insects, and fine particles down to 150 microns.

The cleaner operates between 0.5 m and 3 m (1.6–9.8 ft). It can clean steps if they are wide enough and water depth exceeds 0.98 ft (30 cm).

Yes. Corners are cleaned during wall-cleaning cycles and edge navigation.

Yes. The robotic pool cleaner can be controlled and cleaning modes adjusted via mobile app using 2.4G/5G Wi-Fi or Bluetooth, when the unit is at the water surface.

Yes. It cleans effectively without clarifiers. However, using a natural clarifier may improve water clarity and hygiene.

No. AquaSense 2 Ultra is not designed for natural ponds.

AquaSense 2 Pro features a 13,400 mAh battery and charges in approximately 4.5 hours. Runtime varies depending on cleaning mode and pool depth.

This robotic pool cleaner is suitable for both in-ground and above-ground residential pools, including tile, vinyl, fiberglass, concrete, and stainless steel surfaces.

Its dual-layer filtration system (150 μm + 250 μm) captures leaves, hair, sand, insects, and fine debris down to 150 microns, ensuring efficient surface and floor cleaning.

It operates within a depth range of 0.5 m to 3 m. It can clean steps provided they are wide enough and the water depth is at least 0.4 m.

It can effectively remove light algae buildup. For heavy or slippery algae, pre-treatment with an appropriate anti-algae solution is recommended before using the robotic pool cleaner.

Yes, in most cases. However, in pools with highly curved walls or floors, ultrasonic signal reflections may slightly limit mapping accuracy.

Yes. AquaSense 2 Pro can be remotely controlled via the app to switch modes or return to the pool edge, when the unit is at the water surface.

Yes. The robotic pool cleaner operates effectively without clarifiers. However, using a clarifying agent may enhance water clarity and overall hygiene.

AquaSense 2 features a 10,000 mAh battery and fully recharges in approximately 4 hours. Runtime varies depending on the selected cleaning mode and pool depth.

This robotic pool cleaner can be used in most residential in-ground and above-ground pools. It is not suitable for natural ponds.

Yes. It is compatible with saltwater pools with concentrations up to 5,000 ppm. It can clean walls and waterlines in overflow pools, though surface cleaning may be limited depending on pool design.

Operating depth ranges from 0.5 m to 3 m (1.6–9.8 ft). It can clean steps provided they are wide enough and water depth exceeds 0.3 m.

Its dual-layer filtration system (150 μm) efficiently captures leaves, hair, sand, insects, and fine debris down to 150 microns, ensuring reliable floor and surface cleaning performance.

Yes. AquaSense 2 automatically detects and navigates around common obstacles such as ladders or steps during operation.

Yes. The robotic pool cleaner can be controlled via the mobile app to switch modes or command a return to the pool edge during cleaning.

iSkim Ultra uses wireless inductive charging and fully recharges in approximately 5 hours. It also includes an integrated solar panel for convenient supplemental charging under sunlight.

Designed primarily for surface cleaning, this robotic pool cleaner is suitable for most residential in-ground and above-ground pools. It works on concrete, vinyl, fiberglass, tile, and stainless steel surfaces.

Yes. It operates safely in saltwater pools with salt concentrations up to 5,000 ppm and chlorine levels up to 4 ppm. It is also compatible with infinity pool designs.

Its large 9L filtration basket captures hair, leaves, branches, flowers, grass, seeds, pollen, small insects, and debris down to 380 microns.

AquaSense Pro is powered by a 10,400 mAh battery and fully recharges in approximately 3.5 hours. Runtime reaches up to 9.5 hours for surface cleaning and up to 5 hours for floor cleaning, depending on pool conditions.

This robotic pool cleaner is suitable for a wide range of pool shapes and materials, including in-ground and above-ground (over-ground) pools made of tile, vinyl, fiberglass, and more.

Yes. AquaSense Pro operates safely in saltwater pools with concentrations up to 5,000 ppm, ensuring long-term durability and corrosion resistance.

Yes, provided the water depth exceeds 49 cm. If the area is too shallow, the cleaner will automatically return to deeper water to maintain stability.

Its 3.7L filtration basket effectively captures hair, leaves, sand, insects, and fine debris down to 150 microns, delivering consistent cleaning performance.

No. Drying is not required before charging, provided water pH levels are neutral and salt concentration remains within recommended limits.

Yes. AquaSense Pro can operate fully without Wi-Fi using its built-in autonomous cleaning modes.

AquaSense is equipped with a 6,700 mAh battery and fully recharges in approximately 3 hours. Runtime varies depending on pool size and selected cleaning mode.

Yes. This robotic pool cleaner operates safely in saltwater pools with concentrations up to 5,000 ppm.

AquaSense is suitable for various pool shapes and materials, including tile, vinyl, and fiberglass pools, both in-ground and above-ground (over-ground). It provides reliable floor cleaning performance for everyday maintenance.

Click here to view how to add your device to the Beatbot APP. If the setup fails, please troubleshoot with the following steps:
a. Check your network environment and signal strength.
The AuaSense 2 Pro/A200 Pro supports both 2.4GHz and 5GHz networks.
b. Verify that the Wi-Fi password is entered correctly.
Below are ways to check the password on different phone models:

1. iPhone/Samsung: Open your phone’s Wi-Fi list, tap the "i" (info) icon next to the connected network, and select "Password" to view it.
1. Google Pixel/other Android phones: Open your phone’s Wi-Fi list, select "Share" or "Share network," and check the password.

c. Ensure the device is in setup mode (blue indicator blinking). Go to your phone’s Wi-Fi list to see if a network starting with "Beatbot" appears. If not, please contact us for a replacement.
d. Check if a VPN is enabled. If so, turn it off.
If none of these steps help you add the device to the app, click here to contact us for further assistance.

The most common factor affecting wall-climbing performance is debris accumulation in the filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.

If the issue persists after cleaning, please upload a log through your Beatbot App and contact us with your device serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.

a. Clogged Filter Basket
The most common reason your robot may struggle to resurface is a clogged filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.
b. Entanglement in Roller Brush or Track Wheels
If you notice your robot staying at the bottom of the pool and receive a "Detected entanglement on the roller brush or track wheels" notification in the app after retrieval, click here for troubleshooting steps.
c. Coping Edge Too Close to Waterline
If the pool's coping edge is too close to the waterline, it may prevent the handle from fully emerging. To fix this, lower the water level to maintain at least 7 inches (18 cm) of clearance between the coping edge and the waterline.

If the issue persists after trying these troubleshooting steps, please upload a log through your Beatbot App and contact us with your device's serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.

Charging Indicator Lights:

1. Orange breathing light: Battery level ≤ 15%
1. Yellow breathing light: Battery level > 15% but ≤ 30%
1. Green breathing light: Battery level > 30%

Troubleshooting steps:
a. Indicator Light Mismatch
If the charging light doesn't match the battery level indicators, please restart the robot and check if the light returns to normal.
b. Robot Powers On But Won't Charge
If your robot turns on but doesn't charge when placed on the dock, please check that your power outlet is working. If the outlet is functional, the charging dock may be faulty.
c. Testing the Charging Dock Please use a multimeter set to voltage mode. Touch the probes to the metal contacts on the charging dock.

1. If the voltage reads above 25.6V, the dock is functioning properly, and the issue lies with the robot.
1. If the voltage reads below 25.6V, the charging dock is faulty.

If the robot is not charging, please contact us for replacement.

If your AquaSense 2 Pro is having trouble cleaning shallow areas like the tanning ledge or Baja shelf, the most common reason is that the water isn't deep enough. The robot requires a minimum water depth of 20 inches (50 cm) to function properly. Once you've confirmed the water is deep enough, simply open the Beatbot app and select 'Multi-Zone Mode' to start cleaning.

The AquaSense 2 Pro/A200 Pro robot features a dual-layer filtration system (150μm + 250μm) that captures particles as small as 150 micrometers. However, any particles smaller than 150 micrometer, including fine sand debris, will pass through the filter mesh and be expelled through the water outlet.

For improved filtration of very fine debris, we offer an optional aftermarket fine filter basket that can capture particles as small as 60 micrometers. If you'd like to explore this upgrade, simply contact us to request a free one.

a. "The filter basket is clogged. Please clean the filter basket."
Please watch our video guide on cleaning the filter basket.
b. "Please install the filter basket."
Filter basket not installed, please install it before cleaning.
If the notification persists after inserting the filter basket, please verify that the filter basket's magnet is properly installed. If the magnet is already in place or if you have used the robot multiple times before the notification appears, please contact us for further assistance.
c. "Please check the status of the roller brush or track wheels."
Detected entanglement on the roller brush or track wheels. Possible causes and solutions are as follows:

1. The roller brush or track wheels are tangled with foreign objects. Please remove any tangled debris promptly.
1. The robot is stuck, causing an overload in the roller brush motor. Please move the robot out of the trapped area.

d. "Please check and remove any foreign objects entangled on the propeller."
Detected entanglement or foreign objects stuck on the propeller. Please rotate the propeller's protective grille counterclockwise, spin the blades with your finger, and remove any entanglements or foreign objects.

Reasons why the robot gets stuck on the drain:
a. Suction from the Water Pump
When the pool circulation system is running, the robot can get stuck on the drain due to suction. We recommend turning off the water pump before operating the robot.
b. Physical Obstruction
If the drain protrudes from the pool floor, the robot's tracks may lose contact with the ground when passing over it, preventing proper movement. To solve this, you can purchase a properly sized drain cover clip. Once installed, the clip will provide traction for the robot's tracks and brush, allowing it to pass over the drain smoothly.

If you're noticing that your AquaSense 2 Pro/A200 Pro isn't following a consistent cleaning pattern, here are the most common reasons:
a. Irregular Pool Bottom Shape
If your pool has a large, rounded bottom where the floor and walls blend without a clear boundary, or if the floor shape is complex, the robot's path planning may fail. In this case, the robot will enter Deep Sense Mode and clean using a random path to ensure maximum coverage.
b. Multi-Platform Mode Activated
If MultiZone Mode is selected, the robot will default to Deep Sense Mode and clean using a random path.
For Consistent S-Shaped Path Cleaning:
Please go to the Beatbot app and select "Custom Mode - Floor x2". In this mode, the robot will perform two perpendicular S-shaped cleaning passes to cover the pool floor as efficiently as possible.

The battery life in the same cleaning mode can be affected by several factors, including:

1. The robot's initial entry point into the water
1. Path planning direction and number of lines
1. Pool cleanliness level
1. Filter basket clogging status
1. Any cleaning abnormalities (e.g., motor overcurrent, robot getting stuck)

All these factors can increase power consumption. A full filter basket or clogged filter mesh can reduce climbing power, causing the robot to repeatedly attempt climbing and use more battery.

Please clean the filter basket thoroughly, fully charge the robot, and then put it back in the pool to restart the cleaning cycle. Click hereto watch our video guide on cleaning the filter basket.

If you’re not receiving the verification code email after changing your password in the app or on the official website, please follow these troubleshooting steps:
a. Check for Forwarding or Deletion Rules
Ensure your email isn’t set to forward or automatically delete verification emails.
b. Review Inbox Filters
Check if your email provider is moving the verification email to a different folder (e.g., Promotions, Spam, or a custom folder).
c. Check Spam/Junk Folders
Some email services may flag verification emails as spam. Look in your spam or junk folder and mark the email as "Not Spam" to prevent future issues.
d. Verify Managed Accounts
If you’re using a work or school email, your organization’s IT policies might block or delay the email. Contact your administrator if needed.

If you’ve tried all the above and still don’t receive the code, please contact us for further assistance.

Click here to view how to add your device to the Beatbot APP. If the setup fails, please troubleshoot with the following steps:
a. Check your network environment and signal strength.
The AuaSense 2 Ultra/A200 Ultra supports both 2.4GHz and 5GHz networks.
b. Verify that the Wi-Fi password is entered correctly.
Below are ways to check the password on different phone models:

1. iPhone/Samsung: Open your phone’s Wi-Fi list, tap the "i" (info) icon next to the connected network, and select "Password" to view it.
1. Google Pixel/other Android phones: Open your phone’s Wi-Fi list, select "Share" or "Share network," and check the password.

c. Ensure the device is in setup mode (blue indicator blinking). Go to your phone’s Wi-Fi list to see if a network starting with "Beatbot" appears. If not, please contact us for a replacement.
d. Check if a VPN is enabled. If so, turn it off.
If none of these steps help you add the device to the app, click here to contact us for further assistance.

The most common factor affecting wall-climbing performance is debris accumulation in the filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.

If the issue persists after cleaning, please upload a log through your Beatbot App and contact us with your device serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.

a. Clogged Filter Basket
The most common reason your robot may struggle to resurface is a clogged filter basket. For optimal performance, please watch our video guide on cleaning the filter basket.
b. Entanglement in Roller Brush or Track Wheels
If you notice your robot staying at the bottom of the pool and receive a "Detected entanglement on the roller brush or track wheels" notification in the app after retrieval, click here for troubleshooting steps.
c. Coping Edge Too Close to Waterline
If the pool's coping edge is too close to the waterline, it may prevent the handle from fully emerging. To fix this, lower the water level to maintain at least 7 inches (18 cm) of clearance between the coping edge and the waterline.

If the issue persists after trying these troubleshooting steps, please upload a log through your Beatbot App and contact us with your device's serial number for further assistance. Click here to learn how to locate your serial number and upload logs in the Beatbot app.

Charging Indicator Lights:

1. Orange breathing light: Battery level ≤ 15%
1. Yellow breathing light: Battery level > 15% but ≤ 30%
1. Green breathing light: Battery level > 30%

Troubleshooting steps:
a. Indicator Light Mismatch
If the charging light doesn't match the battery level indicators, please restart the robot and check if the light returns to normal.
b. Robot Powers On But Won't Charge
If your robot turns on but doesn't charge when placed on the dock, please check that your power outlet is working. If the outlet is functional, the charging dock may be faulty.
c. Testing the Charging Dock Please use a multimeter set to voltage mode. Touch the probes to the metal contacts on the charging dock.

1. If the voltage reads above 25.6V, the dock is functioning properly, and the issue lies with the robot.
1. If the voltage reads below 25.6V, the charging dock is faulty.

If the robot is not charging, please contact us for replacement.

The AquaSense 2 Ultra/A200 Ultra robot features a dual-layer filtration system (150μm + 250μm) that captures particles as small as 150 micrometers. However, any particles smaller than 150 micrometer, including fine sand debris, will pass through the filter mesh and be expelled through the water outlet.

For improved filtration of very fine debris, we offer an optional aftermarket fine filter basket that can capture particles as small as 60 micrometers. If you'd like to explore this upgrade, simply contact us to request a free one.

The battery life in the same cleaning mode can be affected by several factors, including:

1. The robot's initial entry point into the water
1. Path planning direction and number of lines
1. Pool cleanliness level
1. Filter basket clogging status
1. Any cleaning abnormalities (e.g., motor overcurrent, robot getting stuck)

All these factors can increase power consumption. A full filter basket or clogged filter mesh can reduce climbing power, causing the robot to repeatedly attempt climbing and use more battery.

Please clean the filter basket thoroughly, fully charge the robot, and then put it back in the pool to restart the cleaning cycle. Click hereto watch our video guide on cleaning the filter basket.

a. "The filter basket is clogged. Please clean the filter basket."
Please watch our video guide on cleaning the filter basket.
b. "Please install the filter basket."
Filter basket not installed, please install it before cleaning.
If the notification persists after inserting the filter basket, please verify that the filter basket's magnet is properly installed. If the magnet is already in place or if you have used the robot multiple times before the notification appears, please contact us for further assistance.
c. "Please check the status of the roller brush or track wheels."
Detected entanglement on the roller brush or track wheels. Possible causes and solutions are as follows:

1. The roller brush or track wheels are tangled with foreign objects. Please remove any tangled debris promptly.
1. The robot is stuck, causing an overload in the roller brush motor. Please move the robot out of the trapped area.

d. "Please check and remove any foreign objects entangled on the propeller."
Detected entanglement or foreign objects stuck on the propeller. Please remove the side panels, spin the blades with your finger, and remove any entanglements or foreign objects.

The AquaSense 2 Ultra scans the shape of the pool floor (excluding the tanning shelf, steps, etc.), so there will be differences between the scanned shape and the water surface shape. Due to factors like the curvature of the pool floor, the mapping may also differ from the actual shape, but this does not affect the robot's cleaning performance.

If you're noticing that your AquaSense 2 Ultra/A200 Ultra isn't following a consistent cleaning pattern, here are the most common reasons:
a. Irregular Pool Bottom Shape
If your pool has a large, rounded bottom where the floor and walls blend without a clear boundary, or if the floor shape is complex, the robot's path planning may fail. In this case, the robot will enter Deep Sense Mode and clean using a random path to ensure maximum coverage.
b. Multi-Platform Mode Activated
If MultiZone Mode is selected, the robot will default to Deep Sense Mode and clean using a random path.
For Consistent S-Shaped Path Cleaning:
Please go to the Beatbot app and select "Custom Mode - Floor x2". In this mode, the robot will perform two perpendicular S-shaped cleaning passes to cover the pool floor as efficiently as possible.

If you’re not receiving the verification code email after changing your password in the app or on the official website, please follow these troubleshooting steps:
a. Check for Forwarding or Deletion Rules
Ensure your email isn’t set to forward or automatically delete verification emails.
b. Review Inbox Filters
Check if your email provider is moving the verification email to a different folder (e.g., Promotions, Spam, or a custom folder).
c. Check Spam/Junk Folders
Some email services may flag verification emails as spam. Look in your spam or junk folder and mark the email as "Not Spam" to prevent future issues.
d. Verify Managed Accounts
If you’re using a work or school email, your organization’s IT policies might block or delay the email. Contact your administrator if needed.

If you’ve tried all the above and still don’t receive the code, please contact us for further assistance.